| 3rd Party Deposit Return | $1495 | To cover deposit, return and admin costs involved | Deposit NZD from your Bank Account only |
| Wrong or missing Ref # | $1995 | To cover admin costs involved | Use ref # provided on the Deposit Page |
| Account Recovery | $1995 | To cover admin costs involved with recovering your account | Don't lose access to your 2FA app |
| Dishonour | $3995 | To cover costs when users withdraw NZD to a non existing account | Ensure bank account details are correct |